Shown below are several links and documents related to licensing, maintenance of technology agreements as well as managed services and outsourcing.

Negotiating Better Maintenance Terms Article from CIO magazine discussing the benefits of actively negotiating the maintenance component of your agreement

The Next Wave of Software Licensing Computerworld article on Software as a Service (SaaS) and Virtualization with their impact on licensing agreements

Good Service Level Agreements make Good Customers IT Channel article by Alison Diana on the reasons for and strengths of SLAs

Good Practice in Writing Contracts CIPS article on contract writing

Total Cost of Ownership Aberdeen Group article on the total cost of ownership for enterprise software

10 Financial Differentiators in Outsourcing Computerworld article on financial considerations in a multi-year outsourcing decision

How to make software contracts work for your business Gartner group summary of pay research article. Good summary information

There are many groups in the United States and Canada that are providing technical and clinical guidance for healthcare technology. Particular focus is on Electronic Medical Records and Electronic Health Records. Much of the content below discusses certification, standards, selection criteria and implementation guidance. Shown below are several of these sites including documents of interest.

United States

Certification Commission for Healthcare Information Technology (CCHIT) CCHIT provides certification for Ambulatory and more recently Acute Care EMR and EHR vendors

CCHIT Physicians Guide 2007 Good information on physician EMR deployments

Health and Human Services - Office of the National Coordinator for Health Information Technology The Department of Health and Human Services provides guidance standards to U.S. Healthcare technology initiatives through the Office of the National Coordinator for Health Information Technology (ONCHIT)  

RHIO Dashboard from HIMSS HIMSS provides a dashboard that tracks healthcare initiatives from Regional Health Information Organizations (RHIO) and Information Health Exchanges (IHE)

Health Services Advisory Group (HSAG), Doctors Office Quality Information Technology (DOQ-IT) HSAG is the Arizona Medicare & Medicaid advisory group for, among other things, Doctors Office IT Quality projects. They help provide guidance for selection and implementation of EMR's 

Canada

Canada Health Infoway Canada Health Infoway is a federally funded agency that provides oversight and guidance to the Canadian provinces as they work toward a national Electronic Health Record

Physicians Information Technology Office, British Columbia (PITO) PITO is a British Columbia oversight organization that certifies EMR vendors and helps physicians with EMR implementations and provides provincial funding through physician incentives

Physician Office System Program, Alberta (POSP) POSP is an Alberta oversight organization that certifies EMR vendors and helps physicians with EMR implementations and provides provincial funding through physician incentives

Canadian EMR Canadian EMR is a privately created website by a British Columbia physician that gives interesting information and perspectives on EMR vendors and implementations in Canada

Western Health Information Collaborative (WHIC) WHIC is a collaboration between western Canadian provinces related to EMR, EHR and other Healthcare technology projects